We're straight-up serious about protecting your data and keeping things transparent
Last Updated
November 6, 2025
Look, we get it - nobody actually likes reading these things. But here's the deal: at Pyrestrom Valaryn Auto Repair, we're as meticulous about protecting your personal info as we are about tuning a BMW M5's twin-turbo V8.
This policy lays out exactly what data we collect when you visit our shop or use our website, why we need it, and what we do with it. We've been working on European performance vehicles since 2008, and we treat your privacy with the same precision we bring to every diagnostic.
By using our services or browsing our site, you're agreeing to this policy. If something doesn't sit right with you, let's talk about it - we're always open to questions.
We collect different types of info depending on how you interact with us. Here's the breakdown:
We're not gonna sell your email to some sketchy marketing list. Here's what we actually do with your data:
We won't use your info for anything sketchy or sell it to third parties. Period.
We keep your info pretty locked down, but there are a few situations where we might share it:
Sometimes we need to share your vehicle details with OEM parts suppliers or specialist contractors - like when we're sourcing a specific Porsche component or need a transmission rebuilt by a trusted partner.
We use secure third-party payment systems to process transactions. They get the minimum info needed to complete the payment.
If we're legally required to disclose info - like for a warranty claim or legal investigation - we'll comply with that.
If the shop ever changes ownership, your records would be transferred to maintain service continuity. You'd be notified if this happens.
Yeah, we use cookies - but not the delicious kind. These are small files that help our website work better and remember your preferences.
You can disable cookies in your browser settings, but some parts of the site might not work as smoothly. Most browsers let you control this pretty easily.
We take security seriously - like torque-specs-on-titanium-bolts seriously. Here's what we do to protect your data:
All sensitive data is encrypted both in transit and at rest
Hosted in Canadian data centers with physical security
Only authorized staff can access customer records
We review and update security practices regularly
Heads up: No system is 100% secure. While we do everything we can to protect your data, there's always some level of risk when transmitting info online. Use strong passwords and let us know immediately if you notice anything suspicious.
Under Canadian privacy laws (PIPEDA), you've got some solid rights when it comes to your personal info. Here's what you can do:
Request a copy of what personal info we have on file for you. We'll get it to you within 30 days.
If something's wrong in your records, let us know and we'll fix it. Keeping accurate service history is important for both of us.
You can ask us to delete your data, though we might need to keep some records for legal or warranty reasons.
Don't want promotional emails? No problem - just click unsubscribe or tell us. We'll still send service-related messages though.
Want to take your service records elsewhere? We can provide your data in a commonly-used format.
To exercise any of these rights, just shoot us an email at service@pyrestromvalaryn.info or give us a call at (604) 555-7823.
We don't keep your info forever - just as long as we need it for legitimate reasons:
Once we don't need your data anymore, we securely delete or anonymize it. If you haven't been in for service in a while and we don't hear from you, we'll eventually archive your records.